Frequently Asked Questions | Michigan Inflatable Party Rentals

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Frequently Asked Questions

Ma
   GENERAL

1. HOW LONG HAS ACME PARTYWORKS BEEN IN BUSINESS?

Acme Partyworks has been providing games, entertainment, and party rentals since 1992.

2. I'VE HAD ISSUES WITH COMPANIES THAT CANCEL THE DELIVERY OF THE EQUIPMENT TO MY PARTY, HOW CAN I BE SURE YOU WON'T DO THE SAME?

Once you book an inflatable or any item from Acme Partyworks, we'll send you a contract and that item(s) will be yours for the specified time on the contract.

3. WHAT IS YOUR DELIVERY AREA?

Acme Partyworks has a very large delivery area.  Our delivery rates can be found in our pricing information. There is a minimum rental amount to qualify for delivery, please call for details.

4. WHERE ARE YOUR PRICES?

Above under the SEARCH button their is a tab labeled "Prices", or click HERE. Fill in your email address and a price list will be emailed to you directly. Please note that discounts may be applied based on the time of the year and/or day of the week of your event. Once we know the date of your party we can let you know what discounts you may qualify for.  If you're looking for a specified quote, please fill out our contact us form or call us at (248) 477-3327.

5. WHAT HAPPENS IF A PROBLEM OCCURS AT MY EVENT AND IT'S AFTER HOURS?

Acme Partyworks has a 24 hour emergency number that should be used for anyone that has a problem with equipment or services. The number will be listed on the upper right hand of your contract.

6. CAN ADULTS PARTICIPATE ON THE GAMES?

Yes, MOST of our games are perfect for adults! If it is a small inflatable, such as a 10' x 10', it isn't really appropriate for adults.  However, adults can go inside to help their child if needed.  If you are looking for a game specific to adults, there are many items that we offer that are adult appropriate; such as many of the items under the Competitive Games section and the larger 20' x 20' moonwalks.

7. CAN THE GAMES GO INSIDE?

Most games can go inside.  It's only limited by how much room you have inside and how tall your ceilings are. Please note we are not responsible for taking or verifying measurements at indoor venues.

8. WHAT DO I DO IF IT RAINS OR IF THE WEATHER IS BAD?

If you already have an inflatable setup in your yard and it starts to rain, you should turn the inflatable off until the rain stops.  If there are wind gusts that exceed 15 mph, the inflatable must be turned off for safety reasons. 

9. CAN I COME TO YOUR FACILITY TO SEE THE GAMES DISPLAYED?

You are welcome to come to our facility however, our inflatables are rolled up and on shelves.  We do not have a showroom to display these items.  

INFLATABLES

1. HOW MANY HOURS DO YOU RENT THE INFLATABLES FOR?

The inflatables are priced two different ways : daily without staff, or hourly with staff (starting at 4 hours).  For the daily rate, if your party is on a Saturday we may opt to deliver on Friday and not pick back up until Sunday (not guaranteed).  We can also deliver and pickup the equipment on the same day however additional fees apply.

2. DO YOU OFFER ANY SPECIALS OR PACKAGE DEALS?

Depending on the time of year or day of the week of your event, we offer specials.  If you rent multiple items we frequently give discounts based on the number of items and what you are renting.  You can also check out our online packages & specials page for other promotions.

3. ARE YOU FULLY INSURED?

Since 1992, Acme Partyworks has been fully insured.  By fully insured, we mean 1. Liability Insurance, 2. Property Insurance, 3. Worker's Compensation, and 4. Automotive

4. WHAT KIND OF SURFACE CAN THE INFLATABLES BE SETUP ON?

If your event is outdoors we always prefer for safety purposes to secure all items to grass. However, there are occasions where we must setup on cement. Please note we cannot secure all items to cement and we have an additional fee to secure select items with sandbags. All surfaces should be as flat as possible.  We are unable to setup items at the bottom or top of hills or up or down stairs. If your setup location is in questio,n please call us BEFORE we deliver for clarification.

5. CAN I PICK UP THE INFLATABLE(S)?

We allow customers to pickup many smaller inflatables along with carnival games, concessions, and yard greetings. If your event falls on a Saturday or Sunday we will only charge you a daily rate to pick up the equipment from Friday to Monday. Please call for details. You will need a mini-van, SUV, van, or a pickup truck.  For a mini-van or SUV, the rear seat may need to be folded down or removed. PLEASE BE SURE YOUR VEHICLE IS EMPTY BEFORE YOU ARRIVE. Our staff will load the equpment for you. We will provide you with a blower that plugs into a standard wall outlet, stakes to secure it to the grass, and the inflatable.  You can also rent a hard cart from us if you think you'll need assistance once you arrive to your setup location. Please note you'll have to provide your own extension cord.

6. WHAT DOES A “CLEAN 20AMP CIRCUIT” MEAN?

A clean 20amp circuit refers to a standard outlet with nothing else on that circuit.

YARD GREETINGS

1. CAN I CHOOSE WHAT I WANT THE YARD GREETING TO SAY?

Yes, the letters that come with the yard greeting are individual - meaning you can pretty much say anything you want within a certain number of letters & numbers.  You may use our suggestions or make up your own! You can add the name of the recipient as well.

2. CAN I PICK UP THE YARD GREETING?

We encourage you to pick up your yard greetings so it is set up at your convenience.   Everything is transported in its own carrying case with all stakes already attached. The box can easily fit in the backseat or trunk of your vehicle.

3. CAN I RENT A YARD GREETING ANY TIME OF THE YEAR?

Yes! Yard Greetings are made to withstand all the elements...they can even be setup in the SNOW!

 

 

 

 
 

 
         
 

Acme Partyworks provides inflatables, party rentals, and entertainment for both children and adults! Acme Partyworks has one of the largest inventory of inflatable party rentals in Michigan! A great item for a birthday party, school, church event or a company picnic.

Since 1992, Acme Partyworks services Inflatable Party Rentals to Michigan, the Detroit Area, Wayne, Oakland, Macomb, Livingston, and surrounding counties. We also service further areas out to Port Huron area, Lansing, Grand Rapids, and most areas in Michigan.

   

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Acme Partyworks - Party Rentals & Inflatables
41326 Vincenti Court, Novi, Michigan 48375
(248) 477-3327  Fax (248) 476-9828

Office Hours: 9am - 5pm Monday - Friday
Walk-ins by appointment only.

         
 

 
Website designed and maintained by Daniel L. Millar, Novi, Michigan